RETURNS POLICY – ONLINE CONSUMER SALES ONLY.

PLEASE NOTE IF YOU HAVE RECEIVED A FAULTY ITEM A FREE REPLACEMENT OR REFUND WILL BE GIVEN, WE WILL DO OUR BEST TO ENSURE EVERY COSTUMER IS HAPPY, WE ARE FAST RESPONDERS TALKING TO US VIA LIVE CHAT OR EMAIL IS THE BEST WAY TO ASK QUESTIONS OR ARRANGE REFUNDS AND RETURNS, IN THE EVENT OF A SLOW REPLY PLEASE RESEND YOUR MESSAGE AS THE LAST THING WE WANT IS TO KEEP PEOPLE WAITING AROUND, WE LIKE TO KEEP THINGS FAST AND EASY SO WE CAN MOVE TO THE NEXT ORDER AND KEEP GETTING GOOD REVIEWS AND MORE AND MORE SALES.

CHANGE YOUR MIND AND WISH TO RETURN YOUR ITEM ? For most products bought online, You have a legal right to change your mind within 30 days and receive a refund. If you wish to return unwanted products, You must let us know that you want to return them within 30 calendar days from the day after delivery.

OUR RIGHT TO REDUCE YOUR REFUND – We may reduce your refund of the price (excluding delivery costs) If the correct item was sent and is in full working order and you have changed your mind we are happy to refund but the costs for us to send the item to you will be subtracted from your refund.

REFUNDING YOU WHEN YOU HAVE CHANGED YOUR MIND – Once we have received the products back from you, We will give you a refund for the cost of the product, Minus postage costs.

HOW TO RETURN PRODUCTS – PLEASE RETURN THE ITEM IN THE SAME CONDITION AS IT WAS SENT TO YOU, A SIMPLE LETTER SENT VIA ROYAL MAIL. 

RETURN ADDRESS: Update Your Maps, Paul Young, 33 Manor Drive, Pickering, North Yorkshire, YO18 8DF, United Kingdom